Blog Service Transformation

In a crisis, having a methodology that asks the right questions, gives shared understanding and develops practical solutions is invaluable. Nic Ward tells us how service design adapted to help the coronavirus response in Essex.

How do you design a workshop for a team that can't spare more than 90 minutes at a time? Bhupinder Mann reveals that a time limitation can help rather than hinder productivity.

We've undertaken a unique piece of research into remote working in response to the current situation. In the second of our posts, we reveal the findings and recommendations of this research.

Responding to unprecedented times, we've undertaken a unique discovery. Jane, Ruxi and Sabrina talk through taking digital remote working from theory into the real world.

浅谈VPN、SS和SSR的区别-筑爱网:2021-5-23 · SS和SSR两者原理相同，都是基于socks5伕理。 客户端与服务端没有建立专有通道，客户端和实际要访问的服务端之间通过伕理服务器进行通信，客户端发送请求和接受服务端返回的数据都要通过 …

Many people have been redeployed during the lockdown. We talk to the leaders of two teams who found their redeployment a natural fit.

Totoro 🐱 👉🍒🍈🍍: 现在除了ss、ssr、小火箭还有哪些梯子可众 ...:2021-6-13 · 现在除了ss、ssr、小火箭还有哪些梯子可众像ss一样使用节点？ - Totoro 🐱 👉🍒🍈🍍 說在 社群 Shadowrocket 在 2021年6月13日星期六 23:37

When you're iterating, each step is as important as the next. Our developer, Martin, explains how launching a new product doesn't have to be a voyage into the unknown.

In times of crisis, we don't always have time to design solutions. Bhupinder and Ryan explain how service and business design methodologies can create the space our colleagues need for collaboration and decision-making.

For Emma, working from home was something she tried to avoid. So, when that became the new normal, she dreaded it. She tells us how remote working has worked out quite well for her.